In this modern age of communication it not always easy to make sure we get our point across in with the right message intended. Wether we are not he phone, texting or sending an email its important to be a good communicator. Here are so here are a few tips on making sure your message comes threw as intended.
1. Don’t get lazy because you are in a hurry
Typos, improper grammar and incomplete messages are easy to make when you are in a hurry. People will take you more seriously if your message has less errors.
2. Never write anything you wouldn’t want the entire world to see
The only kind of truly private communication is face to face communication and even in those situations you have to be careful of our surroundings. Remember anything put in writing can be traced back to you.
When thinking about the security of communication, I like to use the “Bulletin Board Rule.” How would you feel and what would people think if what you are communicating in an email was printed out and put on a bulletin board for everyone to see? This is a great way to determine the appropriate form of communication for a particular message.
3. Be conscious of the tone of your email
Starting an email with “what’s up?’ is way more casual than “Dear Mr. Smith.” Be considerate of who you are talking to and their level of comfort with you as an employee or customer. When in doubt formality trumps being too casual.
4. Get back to people in a timely fashion
If you are in hurry or can’t respond let the person know when you will be getting back to them. Especially in business it is important to be prompt in getting back to people via email or phone call.